How do I activate my Carveco software?

When activating Carveco software installed on a computer, an active internet connection is required.

How you activate your Carveco software on a computer depends on who purchased it and when. If:

  • you purchased the software from our online store, a license key was sent to your registered email address.
  • you purchased the software from a sales agent or partner before July 27th 2022, a license key was sent to your registered email address.
  • you purchased the software from a sales agent or partner on or after July 27th 2022, an account was created on your behalf using your registered email address and you were invited to set a password.
  • your employer purchased the software before July 27th 2022, both a registered email address and license key were shared with you.
  • your employer purchased the software on or after July 27th 2022, an administrator invited you to create an account and set a password.

When you install your Carveco software and start it for the first time, a Welcome screen is displayed. If you've installed:

  • Carveco Version 1.32 Build: 2022-06-28-1203-52496cc1 or below, you are presented with a single activation method which requires the license key either sent to or shared with you:

    WelcomeDialog.png

  • Carveco Version: 1.33 Build: 2022-07-21-1425-1e28beee or above, you are presented with two choices for activation:
WelcomeDialog-DualActivation.png

 

Use method Icon-NumberOne.png if you have a license key.

 

Use method Icon-NumberTwo.png if you do not have a license key.

 

I have a license key

To activate your Carveco software:

  1. Start your Carveco software. The Welcome screen is displayed.
  2. In the Email box, type the email address registered against your license.
  3. In the Key box, type your alphanumeric license key, ensuring all spaces and en dashes are included.

      Tip

    You might find it easier to copy and paste your license key using keyboard shortcuts. Select your license key, then press the Ctrl+C keys to copy. Click the Key box, then press the Ctrl+V keys to paste.

  4. Click Activate. The Carveco software license is activated, then your Carveco software starts.

I do not have a license key

To activate your Carveco software:

  1. Start your Carveco software. The Welcome screen is displayed.
  2. Click Log in. The login prompt is displayed.
  3. In the Login-Email-Icon.png box, type the email address registered against your Carveco account.
  4. In the Login-Password-Icon.png box, type the password set for your Carveco account.

      Note

    If you cannot remember your email address or password, see: I've forgotten my Carveco account login details. What can I do?

  5. Click Log In. The Activate Software screen is displayed with each of your Carveco software licenses listed. Where the Status light is:

    License-Status-Green.png

    the license is available for activation.

    License-Status-Amber.png

    the maximum number of concurrent activations permitted by the license has been reached. Here:

    License-Status-Red.png

    either the license has expired or its associated maintenance plan has lapsed. When a license has expired:

    When a maintenance plan has lapsed:

    • Install a Carveco software release issued prior to the maintenance plan renewal date, but no sooner than Version: 1.33 Build: 2022-07-21-1425-1e28beee.
    • Contact a sales agent or partner to renew the maintenance plan.
  6. Click to select an available license from the list.
  7. Click Activate. Your Carveco software license is activated, then your Carveco software starts.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.