WELCOME! HOW CAN WE HELP YOU?
Feeling lost? Find your way with answers to our most commonly-asked questions.
Purchasing & Delivery
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Licensing & Installation
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Whether amateur or expert, connect with our team and your peers.
- Carveco 1.40 Update is now available to download!
- How do I contact support?
- How do I submit a support request?
- How can I view my support requests?
- How can I contact my local sales partner for support?
- I cannot see the Project panel in my Carveco software. How do I restore it?
- How can I add a font when creating vector text?
- Are my ArtCAM files compatible with your software?
- How do I return an order and receive a refund?
- How do I renew my maintenance plan?
- How is your software delivered?
- What are the system requirements for your software?
- How do I retrieve the latest Carveco software installer?
- Where can I find your Relief Clipart, Vector and Component Libraries?
- Can I download a specific Carveco software installer?
- Can I install my Carveco software on a Mac?
- My Carveco software warns me that the Carveco folder or Documents folder cannot be found. What should I do?
- My Carveco software warns me that my display card does not meet your requirements. What should I do?
- My Carveco software is hanging on startup. What can I do?
- How can I add a tool library to the Tool Database in my Carveco software?
- How do I activate my Carveco software?
- I'm prevented from activating my Carveco software license. What can I do?
- How do I deactivate the Carveco software license on my device?
- How do I migrate my Carveco software license to a different device?
- I've upgraded from Carveco Maker to Carveco Maker+, but my software looks the same. Why?
- When I start my Carveco software, a Welcome screen warns me I've exceeded my device allowance. What can I do?
- Can I use Carveco software on my computer or device?
- How do I manage my subscription?
- How do I cancel my subscription?
- How can I change my subscription?
- How do I set the payment method used for my subscription?
- How do I add a new payment method?
- How do I remove a payment method?
- How do I change my billing details?
- I cannot access my Carveco account using my browser. What can I do?
- An Internal Server Error message is displayed when I attempt to access my Carveco account. What can I do?
- How can I find information in your Help Centre?
- How do I edit my community profile?
- How do I post to the community?