Change Your Carveco Product, Plan, or Billing Cycle

Brad Castle

06 May 2025 10:32

Note

The steps in this article apply to customers with a Carveco Account. If you currently use a legacy store licence key, please be aware that we’re in the process of migrating all legacy customers to the Carveco Account platform.

Keep an eye on your email — we’ll be sending instructions soon to help you transition your account smoothly.

Carveco Tutorial: Upgrade or Change Your Subscription

This tutorial walks you through the steps of upgrading or changing your Carveco software subscription directly from your Carveco Account Portal.

🔹 Step 1: Log In to Your Carveco Account

Visit account.carveco.com.
Log in with your Carveco account credentials.

🔹 Step 2: Manage Your Active Subscription

In the left-hand menu, click Orders.
Click the Manage button next to your active subscription.

🔹 Step 3: Change Your Product Plan

Click Change Product Plan.
A new window will open, allowing you to select a new product or subscription level.
Pricing is shown on the right for each option.

🔹 Step 4: Review Costs and Confirm

Select your desired subscription (e.g., 12-month Maker Plus).
Click Next to see a cost breakdown — any existing balance or credits may be applied.
Tick to accept the terms and conditions.
Click Change Product Plan to confirm.
Your old subscription will show as Cancelled.
Your new subscription will be marked as Active.

🔹 Final Step: Switch licences within your software

If you've changed products (such as upgrading from Maker to Maker Plus) - there's no need to reinstall the software all you need to do is remove your old license and switch to your new one. This part isn't automatic, but we've created a help centre article that's designed to help get you up and running with your new subscription.

Although the article linked below covers our most popular upgrade path - Maker to Maker Plus - the same steps are applicable when changing between any Carveco product:

I've upgraded... but my software looks the same. Why?

✔️ Key Takeaways

You can change to any Carveco product or plan at any time via your account portal.
The amount due may be adjusted depending on your current subscription status.
Changing plans is immediate — your new subscription becomes active right away.
Remember to deactivate your old licence and switch to your new one within your software.