Carveco Support
We built this Help Centre just for you.
Articles
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I've forgotten my Carveco Account login details. What can I do?
You have a Carveco Account only if: you purchased a Carveco software license directly from a Carveco sales agent, sales partner or machine-tool partner on or after July 27th 2022; or your company ...
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How do I renew my maintenance plan?
A maintenance plan affords customers with either a perpetual Carveco Pro or Carveco Maker Plus software license access to priority support and to all software updates released for as long as their ...
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How do I reset my Help Centre password?
If you forget your Help Centre and community password: Visit https://support.carveco.com. The Sign in to Carveco Support form is displayed: Click Reset my password. Type your email address in th...
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How many devices am I entitled to use my Carveco software on?
A Carveco Maker subscription license grants a single user the right to install and activate the software on up to two devices which meet our system requirements. The software can be accessed concur...
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Can I install my Carveco software on a Mac?
As confirmed by our system requirements, Carveco software is not compatible with macOS®. While unsupported, you can successfully use Carveco software on an Apple® Mac® by installing either Microsof...
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How do I deactivate the Carveco software license on my device?
Deactivating a Carveco software license on a device is a prerequisite for: Migrating your license from one device to another; Migrating from one Carveco product to another; Requesting a refund C...
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How can I change my Help Centre password?
To change your Help Centre and community password: Click your profile icon on the upper-right side of any page, and then click Change password: Type your current password in the Current password...
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My Carveco software warns me that the Carveco folder or Documents folder cannot be found. What should I do?
Carveco software requires access to the Documents folder on your computer, so that files associated with its installation can be read from and stored there. The Documents folder is found in either ...
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How do I migrate my Carveco software license to a different device?
Customers working in Carveco Version: 1.9 Build: 2019-10-17-1305-62c25d7e or above with a perpetual license or an active subscription can migrate their Carveco software license from one working dev...
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I've upgraded from Carveco Maker to Carveco Maker+, but my software looks the same. Why?
Upgrading from Carveco Maker to Carveco Maker Plus can be confusing at first, especially as the software interface and installer remain the same. This is intentional. Many of our customers hold mul...