How to add, remove or update your payment method in your Carveco Account

Managing your payment information in your Carveco Account is quick and simple. Whether you need to add a new payment method, remove an old one, or update your existing details, follow the steps below to ensure your account remains up to date.

1. Log in to Your Carveco Account

• Go to the Carveco Account login page.
• Enter your email and password, then click Log In.

2. Navigate to Your Account Settings

• Once logged in, hover over your profile icon/name in the top right corner of the page.
• A dropdown menu will appear. Select My Profile from the options provided.

3. Access Payment Information

• On the profile page, click the Payment Details tab.
• Here you can see the current payment method we have on record for you. 

Or a button to add payment information where we have no payment information stored for your account....
 

4. Adding a New Payment Method

• To add a new payment method, click the Add Payment Method button.
• Choose whether you want to add a Credit Card or PayPal (if available in your region).
• Enter your payment details (card number, expiration date, CVV for credit card payments, or login credentials for PayPal).
• If adding a payment card, you will see a 'Card updated successfully!' message when the process has been completed.
• You can now close the pop up window by clicking the small 'x' in the top-right corner. 
  
  

Tip: Ensure that the payment method you’re adding is valid and that all details are entered correctly to avoid issues.

Tip: You may be asked to verify the card via your bank or card issuer.
 

5. Removing an Existing Payment Method

• To remove a payment method, click on the Delete my payment information button under the existing payment method you wish to remove.
• Select Remove.
• You will be asked to confirm your action: Are you sure that you want to delete your payment details?
• Click OK to finalize the change.
• Your payment method has been removed. 

Note: If this is your only payment method, you will need to add another payment method to continue using a Carveco subscription product, beyond your next billing date. 

6. Updating Your Existing Payment Method

• To update your payment method (such as changing the card number or expiration date), click on the Update payment information button under the stored payment method you wish to update.
• Make the necessary changes and click Save.

Tip: If you’re updating a credit card, ensure the card's expiration date and billing address match what your bank has on file.

Troubleshooting Tips:

• If your payment method is not accepted, make sure your payment details are correct, in-date and that your card has sufficient funds.
• If you encounter any issues or have trouble updating your payment method, please reach out to our support team by Submitting a request.