Carveco Support
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Thank you for the kind words of encouragement, Richard. If interested, customers can find the latest CSAT score calculated from our 100 most recent support cases here on our company website; our sc...
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Hi Mike, As with the significant majority of support cases, this issue was resolved within the hour on the same day, as I'm sure Richard can confirm. If you haven't done so already, please review t...
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Hi Gary, Please provide a screenshot to illustrate what you're trying to describe as "flat and very muddy" and the issues you encounter when saving and importing files into your Carveco software. T...
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Hi Robert, If you want to share files with the community, use the free WeTransfer service's Get Link option and include the generated link when posting: https://wetransfer.com/Here is a link to you...
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Hi Richard, Your post has been escalated to a support request by Carveco Support, and the associated ticket is #3401.
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Hi Alan, Select the Carbide 3D ShapeOKO (mm) (*.nc) option from the Save Toolpaths dialog's Machine file format list when saving your toolpaths from Carveco Maker. We recommend that you complete th...
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Hi Richard, Many thanks for confirming that. We're pleased to hear that your Carveco Maker software installation is now complete. Enjoy your weekend, and we wish you and your family a wonderful Chr...
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Hi Richard,Please accept our apologies for any inconvenience. Please try clicking this link to download the latest Relief Clipart Library installer and confirm whether this resolves your reported i...
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Hi Michael, We recommend that you watch the Creating Text demonstration video included in our Carveco Fundamentals training course: https://www.youtube.com/watch?v=wuUE6t0NYvE As previously reques...
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Hi Richard, To complete the Carveco Maker software installation on your computer, download the: Relief Clipart Library installer from here. Vector Clipart Library installer from here. Please ensu...