Answered
Maker to Maker+ but Maker only coming up?
Hi everyone, Just upgraded to Maker+ deleted the old Maker and installed the new software from the email, but only Maker is coming up?? No PLUS?? Still the old Maker program.
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Hi Richard,
Your post has been escalated to a support request by Carveco Support, and the associated ticket is #3401.
Please post when this is resolved... I'm curious How long support takes in cases like this.
New to the software and haven't gotten far enough to need them but looking for how complete this package is.
Thanks,
/\/\ike
Hi Mike,
As with the significant majority of support cases, this issue was resolved within the hour on the same day, as I'm sure Richard can confirm.
If you haven't done so already, please review the following knowledge base articles in our Help Centre: How do I submit a support request? and How can I view my support requests?
Thanks for your time and consideration.
Man, Love the support you get from Carveco!
Anytime I have contacted them they have got back to me with in the same day, and with the correct information I need to fix my problem. THANK YOU Carveco Support Team!
Thank you for the kind words of encouragement, Richard.
If interested, customers can find the latest CSAT score calculated from our 100 most recent support cases here on our company website; our score is consistently higher than the industry average and reflects that we're a customer-focused company.
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