Carveco Support
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Articles
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My Carveco software warns me that my display card does not meet your requirements. What should I do?
This knowledge base article provides guidance about a warning message displayed in Carveco Version: 1.20 Build: 2020-12-14-1614-cd5dbac1 and above where your computer's display card fails to meet o...
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I cannot see the Project panel in my Carveco software. How do I restore it?
The Project panel, docked on the right side of your Carveco software's interface by default, contains the Project tree and the tools associated with its different items. To toggle the display of th...
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My Carveco software is hanging on startup. What can I do?
The NahimicOSD.dll file has been identified as a cause of hanging issues in several applications, including Carveco software. NahimicOSD.dll is part of the Nahimic sound drivers and implements the...
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How do I add a User?
As an Administrator, you have access to the Carveco account console. Here, you can add Users to your account and grant them access to your licensed software and services. Additionally, you can shar...
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How can I add a font when creating vector text?
Carveco software supports TrueType (*.ttf) and OpenType (*.otf) fonts only. The Tool Settings: Text Tool panel's Font list within your Carveco software is built from the collection of TrueType (*....
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How can I add a tool library to the Tool Database in my Carveco software?
You can download tool libraries or tool databases from different manufacturers and then import them into your Tool Database within any Carveco product. After doing so, the included tools can ...
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How do I delete a User?
As an Administrator, you have access to the Carveco account console. Here, you can delete Users from your Carveco account to withdraw their access to your licensed software and services. Note T...
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How do I change the Primary Contact?
When purchasing either a perpetual or subscription product from a Carveco sales agent or partner on or after July 27th 2022, the buyer must specify who is: added to the Carveco account as the Prim...
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How can I change a User's role?
As an Administrator, you can change the role of a User from your Carveco account, effectively extending or limiting their access to information and their ability to complete actions. To change a Us...
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How can I obtain my IP address?
Note You must be connected to the internet to obtain the public IP address of your computer. Find your public IP address using the Command Prompt To obtain the public IP address of your compu...