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Doubts about crossing over...
Being a jewelry designer and already owning the same exact program as Carveco, what benefit is there for me to buy into this? To me, it is not new or exciting...just more money for the same old thing. Will someone please help me see...is there enough interest in the jewelry side of things for Carveco to keep it going? Will we ever be able to work on pieces directly in the assembly? What are the plans going forward? Thanks, Danny
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Hi Danny,
I hope that you're well, and it's great to have you with us.
Danny Barnes wrote: "Being a jewelry designer and already owning the same exact program as Carveco, what benefit is there for me to buy into this? To me, it is not new or exciting...just more money for the same old thing."
If you purchased Carveco software, then you do not own an "exact same product". While Carveco software has a near-identical feature set to ArtCAM Premium 2018, there are significant underlying differences. Our Development team have needed to refactor a huge amount of code, as well as build and implement an entirely new licensing system. Bringing Carveco software to market required huge commitment and effort, and our company was driven by its reverence for the ArtCAM community; people just like you.
Your Autodesk ArtCAM Premium 2018 software is a discontinued product; it is no longer sold, developed or supported. To the contrary, Carveco software is available to buy (currently at a significantly discounted price), is actively being developed (as evidenced in the initial product release and the first software update), and is well-supported (as evidenced in our availability and from customer feedback). Since Carveco software is currently priced approximately the same, if not lower, than that of the last annual maintenance plan renewal for Autodesk ArtCAM Premium 2018 (the cost of which was typically refunded to maintenance customers by Autodesk at the time the product was discontinued), then I would suggest that these are all sound reasons to invest in buying Carveco software. It really couldn't be further from "the same old thing".
Danny Barnes wrote: "Will someone please help me see...is there enough interest in the jewelry side of things for Carveco to keep it going? Will we ever be able to work on pieces directly in the assembly? What are the plans going forward?"
So far, there is a clear interest from our company in supporting jewellery makers, as well as from jewellery makers in supporting us. We are in our infancy as a company, so we're still refining our software development roadmap. It's simply too early to comment on precisely what functionality will be included in Carveco software, and when. However, the community's Feature Requests topic provides a platform for our customers to voice their ideas and requirements from Carveco software. Essentially, this is an open invitation for customers to shape and influence our roadmap. We're already listening to our customers' suggestions and responding to them accordingly; the first of our most-requested changes was implemented and delivered within 10 days, which is a clear indication of our commitment to our customers.
I'd hope that you'd give these points further consideration before reaching a final decision on whether to purchase Carveco software. I'm confident you'd agree that I've always supported your interests and worked diligently to meet your expectations and requirements in the past. Rest assured, I'd never try to steer you or any member of the ArtCAM community in the wrong direction.
Kind regards,
Dillon
Dillon Moulder wrote: "Your Autodesk ArtCAM Premium 2018 software is a discontinued product; it is no longer sold, developed or supported. To the contrary, Carveco software is available to buy (currently at a significantly discounted price), is actively being developed (as evidenced in the initial product release and the first software update), and is well-supported (as evidenced in our availability and from customer feedback)."
This from the post by Dillon is the key reason to buy the Carveco program; it really is as simple as that.
I can confirm that support is very good, as I was having issues with running the program and support showed much more than a casual interest in my problem.
In so far as Carveco supporting the jewellery trade, this will depend on jewelers using the program. Jewelers were an important part of Delcam's client base (nobody was important to Autodesk) and if we jewelers support the company I have every reason to expect them to respond in kind. It's a bit of a leap of faith, but I feel its a very reasonable bet. One thing is certain though, if jewelers do not buy into the program there will be little incentive for Carveco to develop that aspect of the program.
Thank you, Dillon, for your extremely helpful and thorough response. Should I eventually decide to buy into Carveco, when does the introductory discounted offer expire?
Also, thank you, Barry, for chiming in as well.
Regards, Danny
Hi Danny,
As always, thanks for your kind words of encouragement.
Danny Barnes wrote: "Should I eventually decide to buy into Carveco, when does the introductory discounted offer expire?"
I'm not aware of a hard date being set for when the time-limited introductory offer expires, but I'm confident the intention of our Sales team is to let the promotion run until at least the end of April 2019. If you have any specific questions for our Sales team, please send an email to sales@carveco.com and an agent will respond to you accordingly.
Kind regards,
Dillon
I bought into carveco this month and it is good software and a big improvement on my artcam 2015s2 but hopefully the price won't increase too much as that will stop be from keeping it up to date.....
I have been an autodesk customer up until around 2017 with the full Autodesk design simulation pack and paying the yearly maintenance fee etc.. but they got greedy and changed the licensing so no perpetual licencing and hiked their prices and since 2017 i changed my main 3d cad to another suppler which i believe others have done the same.
being well priced will attract a lot more customers leading to more sales and good profits.
Danny Barnes,
Just wanted to let you know, I had a problem with carveco installing correctly on a windows 7 I contacted support, I'll be, within a couple days they had a fix, not saying that it takes very little for me to be impressed, in fact the way I work if my customer isn't happy with what I provide I will seek a way to make them happy, carveco's support did this for me.
I have 2 user accounts on my windows 7, one I use very little (the admin), the other I use most of the time, the only way I could use carveco was as the admin on the guest account, not a big deal and I was just wondering, so I asked....
Thought you would like to know, support has our backs......This makes me very happy....
mike
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