Carveco Support
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Hi Gary, You have Intel HD Graphics 2000 integrated graphics on your computer, which is a discontinued and unsupported product, as documented here. Please note that the Intel HD Graphics 2000 integ...
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Hi Gary, A support request has been created from this post, and your unique ticket number is #1327. Please follow the instructions given to you in this support request. For the benefit of the commu...
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No problem, Kyle. Quite literally, we're looking out for each and every one of our customers. Enjoy the rest of your day!
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Hi Kyle, Kyle McClure wrote: I am trying to find the checkbox to show the tool outline for the sculpting tools. I don't know if it is the newest update or something I did but it's not there and I c...
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Hi Evonne, The Font Creator was removed from ArtCAM software some time ago; this a is largely because it was a 32-bit application and ArtCAM moved to being 64-bit only. Carveco is also 64-bit only,...
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Evonne Sawyer wrote: "I received an email for a program update. In plain English what changes will it make." As already suggested by your peers, please review the supplied release notes, as informa...
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This reported issue was escalated to a support request by Carveco Support. For the benefit of others, here is what we've determined using the supplied ArtCAM Model file (*.art). When opening the fi...
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Official comment
If you install the Carveco 1.6 Update, you should be able to open any legacy ArtCAM files (*.art; *.3dp; *.rlf: *.3da) in your Carveco software. The release of the Carveco 1.6 Update was announced ...
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Mark Harley wrote: "we have used Artcam 2012/2013 for years and Carveco in general will open the files with no issue. But some files it says ' a dongle is required to open this file'. We can still...
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Hi Robert, Your gmail account has now been copied in when replying to support request #700 and #716, so you should be able to retrieve the support emails from there now. The two company domain emai...