Answered
Cannot buy the software
Hi, and Happy New Year all.
I'm trying to buy the software (maker) I have it in my basket, but when the page redirects me to:
https://checkout.rechargeapps.com/
Nothing i seem to put in for my account details works, meaning I can't progress any further and buy the software.
Are these meant to be 2 different accounts? Either way, I tried a new account on carveco.com and created that account on the rechargeapps page - and still no dice.
I would be very grateful for any help.
Comments
Having the same issue as I am trying to upgrade to Maker Plus but cannot use my login (which works for the site) to checkout and buy the other license...
Hi Thomas McEldowney,
We hope that you enjoyed the holidays. Please accept our apologies for any inconvenience you've experienced when attempting to purchase from our online store.
We've recently received reports of intermittent issues with purchasing from our online store, and this was reported to our ecommerce providers. Some changes were implemented earlier this week which should have resolved these issues, and other customers who had reported issues with completing a purchase from the online store have since been able to complete their purchase successfully during the last few days.
I'm sure that Travis Kriza would be happy to confirm that he's successfully completed his purchase earlier today.
If you require any further assistance, please do not hesitate to ask.
I am trying to purchase Carveco online through Paypal but when I click on the paypal button it does not redirect me to my paypal site ( My account)
Hi Ed Munroe,
We're aware of your reported issue and we've updated you on the ongoing situation with using PayPal when purchasing a subscription from our online store in Support Request #20426.
While we continue to work on this issue with our payment provider, visitors to our online store are currently presented with a popup message on the subject:
Thanks for your understanding and patience.
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