How do I add a new payment method?

You can add a new credit or debit card as a payment method.

While PayPal, Google Pay and Apple Pay are accepted at the checkout when purchasing a subscription product, you cannot add such services as a new payment method.

To add a new credit or debit card as a payment method:

  1. Click Manage My Subscription. A new browser tab is created, on which options to manage elements of your subscription and online store account are shown. The Subscriptions menu option is selected by default.

    If a message is displayed stating that your email address is not recognized or a Recharge page is displayed prompting you to type your email address and click Send link, this indicates that you have not:

    In this situation, please submit a Support Request to ask for assistance with removing a payment method.

  2. Click the Payment methods menu option. A list of available payment methods is displayed alongside an option to add a new credit or debit card.
  3. Click Add payment method. A form is displayed in which you can specify the card owner's name, the card number, its expiration date, the three-digit security code (as shown on the reverse of the card), as well as the registered card owner's first name, surname, company name (if applicable), address and telephone number.  
  4. Enter the information as it is shown on the card, and specify the billing details which are registered with the bank or provider which issued the card.
  5. Click Add payment method. The new card is added to the Payment Methods list and can now be assigned to one or more subscriptions.
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